Step 1 of 1

Start Your Insurance Replacement

Send us what you have. A claim number helps but is not required — we can start from a photograph and an old appraisal. A specialist replies during store hours.

Prefer to call? (832) 401-3786
Free written estimate — no obligation
Your details are not shared or published
A real person replies, not an auto-quote

Your Details

Tell us about your claim

The more precisely you can describe the piece, the closer the replacement estimate will be. If you are unsure about a field, leave it — we will ask.

1 · Your contact information
The best number to reach you during store hours.
2 · About the claim
If you do not know yet, leave this blank — we can still help.
Only if your insurance company has already given you one.
Metal and karat, stone sizes, brand, model or reference number, engraving, ring size, roughly when and where it was purchased — every detail helps us match it.
3 · Documents

Submit this form first. A specialist will reply with a private, secure link so you can send your appraisal, insurance paperwork and photos. Please do not email sensitive documents until you receive that link.

Monica Jewelers is an independent jewelry retailer. We are not affiliated with, endorsed by, certified by, or an authorized or preferred partner of any insurance company. We do not file claims on your behalf, we do not decide what your policy covers, and we cannot guarantee that a claim will be approved or that your insurer will pay any particular amount. Coverage, settlement terms and jeweler choice are determined solely by your insurance policy and your adjuster. Estimates are free and carry no obligation.

What Happens Next

What happens after you submit

  1. We read it properly

    A specialist — not a bot — reviews the details and works out what is missing.

  2. We come back with questions

    Usually by phone or text, whichever you picked. This is where the specification gets nailed down.

  3. You get a free written estimate

    Itemised and specification-level, written so your adjuster can act on it.

  4. You decide

    Take it to your insurer. There is no obligation to have the work done with us.

Before You Submit

Quick answers

What if I do not have a claim number yet?

Leave it blank. Many customers come to us before they file, because they need the estimate to open the claim.

What if I never had an appraisal?

Describe the piece as best you can and send any photographs you have. We reconstruct specifications from photos regularly.

Is this free?

Yes. The replacement estimate is free and there is no obligation.

What happens to my documents?

Anything you send us is reviewed privately by our team. It is not published on this site and it is not made publicly searchable.

Or Come See Us

Walk in instead

Monica Jewelers — Katy Mills, Texas

5000 Katy Mills Cir #442, Katy, TX 77494

Mon–Sat 10:30 AM – 8:00 PM · Sun 11:00 AM – 6:00 PM

(832) 401-3786

Get DirectionsStart a Claim for Katy

Khan Jewelers — The Mall in Columbia, Maryland

10300 Little Patuxent Pkwy, Suite 1710, Columbia, MD 21044

Mon–Fri 11:00 AM – 8:00 PM · Sat 10:00 AM – 8:00 PM · Sun 12:00 – 6:00 PM

(410) 730-7919

Get DirectionsStart a Claim for Columbia